This Policy applies to MIGAS Apprentices& Trainees and outlines our obligations in managing personal information we hold about clients, customers of clients, contractors and others.
MIGAS is bound by the National Privacy Principles (‘NPPs’) contained in the Privacy Act 1988 (Cth) (‘Privacy Act’). In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual.
Why does MIGAS collect personal information?
MIGAS collects personal information in order to conduct our business, to provide and market our products and services and to meet our legal obligations.
About whom do we collect personal information?
The type of information we may collect and hold includes (but is not limited to) personal information about:
- Officers of Group Training Companies (GTC’s);
- Officers of Federal and State Government agencies;
- Host employers;
- Training participants;
- Suppliers and their employees;
- Prospective employees, employees and contractors; and
- Other people who come into contact with us.
What kinds of personal information do we collect?
In general, the type of personal information MIGAS collects and holds includes (but is not limited to): names, addresses, contact details, date of birth, salary and other information which assist us in providing our services. In most cases, if personal information we request is not provided, we may not be able to supply our services.
How do we collect personal information?
Personal Information you provide: MIGAS will generally collect personal information by forms filled out by people, face-to-face meetings, interviews, business cards, and telephone conversations. Personal Information provided by other people: MIGAS collects personal information about an individual from a third party (e.g., a reference from another person, from a GTC, from an employer).
How might we use and disclose your personal information?
MIGAS may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.
In general, we use and disclose your personal information for the following purposes:
- To conduct our business;
- To provide and market our services;
- To communicate with you;
- To purchase from you;
- To comply with our legal obligations; and
- To help us manage and enhance our services.
To whom might we disclose your personal information?
We may disclose your personal information to:
- Our related companies;
- Other companies or individuals who assist us in providing services or who perform functions on our behalf (such as mailing houses, consultants);
- Government Department / Departments; and
- Anyone else to whom you authorise us to disclose it.
We may also collect your personal information from these companies and individuals, in which case we will deal with this information in accordance with this Policy.
Sending information overseas
We will not send your personal information to recipients outside of Australia without
Obtaining your consent (in some cases this consent will be implied); or
Otherwise complying with the NPPs.
Some personal information, which we collect, is ‘sensitive information’. Sensitive information includes information relating to a person’s racial or ethnic origin, political opinions, religion, union or other professional or trade association membership, sexual preferences or criminal record that is also personal information; and health information about an individual.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or where certain other limited circumstance apply (e.g. where required by law).
Management of personal information
The NPPs require us to take reasonable steps to protect the security of personal information. MIGAS personnel are required to respect the confidentially of personal information and the privacy of individuals.
MIGAS takes steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure (e.g., by use of physical security and restricted access to electronic records).
Where we no longer require your personal information for a permitted purpose under the NPPs, we will take reasonable steps to delete, de-identify or destroy it.
How do we keep personal information accurate and up-to-date?
MIGAS endeavours to endure that the personal information it holds is accurate, complete and up-to-date. We encourage you to contact us in order to update any personal information we hold about you. Our contact details are set out below.
You have the ability to gain access to your personal information
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which MIGAS holds about you by contacting us. We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.
However, in the case of personal information we collect from our clients for the purposes of providing our services to those clients, access to that personal information will usually be the responsibility of the relevant client.
Updates to this policy
This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.
If you have any questions about privacy-related issues please contact our Privacy Officer.
David D Brown
Phone: (07) 3868 1815
Fax: (07) 3868 2451
PO Box 1420, Eagle Farm BC QLD 4009