Customer Engagement Traineeship

Develop your customer service skills with a Customer Engagement traineeship
Job ID: 4952 Traineeship - Other NSW - Arndell Park Trainee Positions Available: 1
  • Complete a national qualification in Customer Engagement
  • Build your skills and knowledge to deliver the highest level of service
  • Train on-the-job and earn an income while working towards your qualification

The opportunity

Partnered with our client, we are searching for a motivated individual looking to further their career in customer service. This is a fantastic opportunity to obtain on the job experience whilst completing a Certificate III in Customer Engagement over 12 months’ duration. You will be well supported with training and mentoring throughout your employment to learn the ins and outs of effectively managing customers, with the potential for a long-term career opportunity.

Your role will see you working alongside professional and experienced administration staff to provide support to a busy sales and business development team. You will be trained to be responsible for duties including:

  • Contacting existing customers to promote product catalogues
  • Following up on marketing leads to provide quotes or sales
  • Maintenance of details and documents on company database

Who we’re looking for

We’re looking for mature and highly organised applicants who are committed to completing a formal qualification in Customer Engagement. You will have the ability to multi-task, adapt to changing work volumes, ability to meet targets and be willing to learn and follow instructions. This role will require you to interact with multiple people within the business as well as external customers, so a confident and helpful personality is a must.

You will have:

  • Completed a minimum of Year 12 schooling
  • Minimum P1 drivers licence and own transport
  • A good working knowledge of Microsoft Office – particularly Word and Excel;
  • A high level of attention to detail and accuracy;
  • Well-developed organisational skills;
  • and Excellent written and verbal communication skills.
  • Pass a pre-employment medical

Our Client

Our client is a well-respected company located in Arndell Park. They specialise in superior road signage, traffic safety products, signage & banners, civil supplies, tools and consumables, emergency & spill containment, PPE, height safety & confined space accessories and kits.

Apply now

To apply complete, the online application form, attach a copy of your resume and a cover letter outlining your suitability for the available role/s. MIGAS is an equal opportunity employer and actively advocate for Aboriginal and Torres Strait Islanders and women in trades.

Please note that award wages apply for this position and a co-contribution may apply towards the training cost.

At MIGAS Apprentices and Trainees we are driven by a single purpose – to champion Australia’s skilled trade sector by connecting future apprentices and trainees with the right job.

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