Are you passionate about providing outstanding customer service? Do you want to build your skills to deliver a rewarding customer experience, and the ability to manage priorities and workplace challenges? Start your career with this Customer Engagement Traineeship.
Undertaking this 12-month traineeship will give you the tools and strategies to create memorable customer experiences and earn your Certificate III in Customer Engagement.
You will develop the skills in a busy customer service team to handle incoming customer sales enquiries across the product lines, provide quotes via phone and email orders, data entry and above all deliver excellence in customer service to new and existing customers. The role will initially see you training in the warehouse to understand the chain of events from orders through to dispatch.
This position is located in Arndell Park and you will be hosted with a leading supplier of superior road signage, traffic safety products, signage & banners, civil supplies, tools and consumables, emergency & spill containment, PPE, height safety & confined space accessories and kits.
THE BEST BITS
- We will actually pay you to learn! How many of your Uni mates get paid to study?
- Potential to be selected for one of MIGAS’ annual MiScholarship funding, a combination of a cash prize and additional financial support;
- Your own personal MIGAS mentor who will guide you through your apprenticeship; and
- We are a culturally diverse employer and actively advocate for local Indigenous Australians and women in trades
- Opportunity to progress onto a Certificate IV and grow within the business
WHO SHOULD APPLY
We are looking for a vibrant and enthusiastic, well presented individual who is customer-oriented and computer literate. You will have the ability to multi-task, adapt to changing work volumes, ability to meet targets and be willing to learn and follow instructions. This role will require you to interact with multiple people within the business as well as external customers, so a confident and helpful personality is a must.
- Prior customer service experience
- Pass a Police Check
If you think this could be you – apply online now by submitting your resume and cover letter explaining why you think you would be the Customer Engagement Trainee
Not sure what to say in a cover letter? Don’t sell yourself short – visit our website for some great tips on how to write a stand-out cover letter: https://www.migas.com.au/news/how-to-write-a-cover-letter/