Emotional intelligence, referred to as EQ, is all about the ability to be aware of, control and express emotions along with handling different relationships maturely. Demonstrating emotional intelligence in the workplace applies to every interaction in your business – it’s widely agreed that that people who display high EQ are ideal to take on leadership roles.
Significant career decisions such as pay rises or promotions almost always take into account an employee’s level of emotional intelligence. Someone with high EQ stands out because they are skilful at developing teams that are more productive and they’re a positive influence at work.
If you often face problems around work relationships, or have ever wondered why you’re not progressing in your career despite your skills and experience – this course is for you.
What you’ll learn
- How to develop emotional intelligence to increase self-awareness;
- How to use emotional intelligence in the workplace;
- Identify the impacts of your own emotions on others in the workplace;
- How to recognise and appreciate the emotions strengths and weaknesses of others;
- How to promote the development of emotional intelligence in others;
- How to use emotional intelligence to maximise team outcomes.
This course is ideal for
- Those in a supervisory or leadership role that want to develop a high performing team culture;
- Young managers who want to self-develop and position themselves for a more senior role;
- Anyone who wants to improve their relationships and attitude in the workplace.
This course includes the unit of competency:
- BSBLDR501 Develop and use emotional intelligence
Students who complete the course assessments may gain credit into the Diploma of Leadership and Management.